We work for you! Online store from 9:00 to 20:00! Offline (shop) from 8:00 to 15:00

  • Your shopping cart is empty!

Terms of return

You have the right to exchange or return the product purchased from us within 14 days from the next day after its actual receipt.


At the same time, we remind you that, according to the current legislation, the goods are subject to exchange or return if:

• it is new, that is, it has not been used and has no traces of use: scratches, chips, scuffs and other damage;

• it has marketable condition;

• the product packaging and all its components are whole and undamaged;

• the complete set of goods, labels, instructions and factory markings have been preserved;

• there is a document confirming the fact of purchase and payment for the goods (for example, sales receipt / invoice).


For a refund, the consumer must have an identity document (passport) with him. The money paid for the goods should be returned to the consumer within 7 days.

Attention! Delivery of goods in case of their exchange or return is carried out by the Buyer at his own expense.


REFUNDS / EXCHANGE are not subject to:

• goods that were in use and have traces of use, signs of installation / assembly, etc.2;

• goods with damaged packaging or its components, incl. mattresses (without packaging / with broken packaging or those that were in use);

• goods that have lost their marketable condition, which have broken packaging, labels, marking, etc.;

• goods included in the list of goods in accordance with the Resolution of the Cabinet of Ministers of Ukraine dated 19.03.1994 No. 172, for example, tulle and lace fabrics, bed linen, other goods;

• goods that were made under an individual order and / or according to samples (sketches) of the Buyer, including goods that have individually defined properties, namely: non-standard sizes, appearance, design, additions with external details (pockets, handles, etc.) fabrics that were selected by the Buyer before ordering;

• discounted goods.


In carrying out our activities, we are guided by the current legislation of Ukraine, namely: the Civil Code of Ukraine, the Law of Ukraine "On Protection of Consumer Rights", Resolution of the Cabinet of Ministers of Ukraine dated 03.19.1994 No. 172 "On the Implementation of Certain Provisions of the Law of Ukraine" On Protection of Consumer Rights", Rules of retail trade in non-food products, approved by order of the Ministry of Economy of Ukraine dated April 19, 2007, No. 104, Resolution of the Cabinet of Ministers of Ukraine dated May 16, 1994, No. 313 "On approval of the rules of consumer services for the population", etc. Therefore, these conditions do not limit the legal rights of the consumer provided for the current legislation of Ukraine.